Collection Accountant with English - contract for 1 year

Prague | Full-time | One-year fixed-term contract | Start as soon as possible

🚀 Would you like to start or continue your career in Collections while managing your own international customer portfolio?

🤝 Are you looking for a friendly, supportive team that gives you the freedom to organize your work and take ownership?

➡️ Then this could be the right opportunity for you.

What we offer:

• A full-time, one-year fixed-term contract, with no planned extension

• Salary plus a quarterly bonus scheme

• 26 days of annual leave and 4 sick days per year

• A hybrid working model with three days in the office and two days working from home per week

• The opportunity to work from abroad for up to one month per year

• Flexible working hours, with the option to start between 7:00 and 9:00

• Practical benefits, including public transport and meal allowances, plus a MultiSport card available from your first month

• Employee discounts on Philips products

• A company laptop and mobile phone with a corporate SIM card for both work and personal use

• Access to online learning through GoodHabitz and opportunities to learn from other teams, including job shadowing

• Regular team-building activities and company events

• A friendly, open-minded team where people help each other, together with a supportive manager who gives you autonomy while remaining available when you need guidance

What the role is about:

The Collection Accountant is part of a team of three Collection Accountants and one Supervisor based in our European Shared Service Centre in Prague. Together, the team supports customers across Europe.

You will take full ownership of a customer portfolio across Central, Eastern and South-Eastern Europe, supporting our TP Vision, MMD and AOC businesses. Your goal will be to organize an efficient cash collection process, prevent overdue payments, resolve claims and disputes, and keep customer balances accurate and audit-ready.

What you will be doing:

• Managing and taking end-to-end ownership of your assigned customer portfolio across CEE and SEE

• Monitoring incoming payments daily and ensuring they are correctly allocated to open accounts receivable items and cleared

• Communicating payment specifications and coordinating with the Cash Application team

• Proactively contacting customers about overdue invoices, claims, payment deductions and disputed items

• Investigating and resolving discrepancies with customers and internal stakeholders, including Sales, Order Fulfilment, Consumer Care, Finance and other relevant teams

• Regularly reconciling open balances with customers and obtaining balance confirmations when required

• Following up on open queries, reminding customers and internal stakeholders of required actions, and escalating urgent issues when necessary

• Keeping portfolio documentation complete and audit-ready, and providing invoices, supporting documents, and payment histories on time

• Supporting reporting and other occasional ad hoc activities

✅What do you need to succeed

We welcome candidates who are at the beginning of their careers, including recent graduates.
Previous experience in Collections, Customer Service or AR/AP Accounting would be valuable, but it is not essential. We will teach you the financial processes you need to know.

• At least a secondary-school education; the field of study is not important

• Advanced English and excellent communication skills, both written and spoken

• A confident working knowledge of Microsoft Office, particularly Excel, including pivot tables and VLOOKUP

• Strong attention to detail, analytical thinking and a systematic approach to work

• A proactive approach to problem-solving and a sense of urgency when an issue cannot wait

• Strong organizational skills and the ability to manage priorities and meet deadlines

• Ownership and accountability for your portfolio

• The ability to communicate patiently, confidently and constructively with customers and internal stakeholders

🌟What would be an advantage

• Experience working with SAP SD

• Experience working with Salesforce

• Knowledge of another European language

Interested?

➡️ Ready to take ownership of an international customer portfolio while learning in a supportive team? Apply now!

We look forward to getting to know you and will be happy to answer your questions throughout the recruitment process.