RWS is a content solutions company, powered by technology and human expertise. We grow the value of ideas, data and content by making sure organizations are understood. Everywhere.
Our proprietary technology, 45+ AI patents and human experts help organizations bring ideas to market faster, build deeper relationships across borders and cultures, and enter new markets with confidence – growing their business and connecting them to a world of opportunities.
It’s why over 80 of the world’s top 100 brands trust RWS to drive innovation, inform decisions and shape brand experiences.
With 60+ global locations, across five continents, our teams work with businesses across almost all industries. Innovating since 1958, RWS is headquartered in the UK and publicly listed on AIM, the London Stock Exchange regulated market (RWS.L).
More information: rws.com
SUMMARY:
As Collections Analyst, you will be responsible for completing collections activities and maintaining accurate records for the company. This will include collection of outstanding payments and managing disputes in line with established policies. As a senior colleague within the team, you will have a significant role in implementing and enforcing collections process and treatment strategies within the team.
WHAT’S AHEAD OF YOU:
- You’ll support accurate and timely completion of B2B collections activities and maintaining collections record for the company, including collection of outstanding payments and managing disputes
- Communication with clients on issues related to collections, including investigation and root cause analysis to solve disputes correctly
- You will have support from the senior members of the team and will be able to raise any issues and queries that exceed your experience to the Team Lead and team Specialists
WHAT REQUIREMENTS DO WE HAVE:
- Experience in O2C collections operations would be preferred, but finance or Customer service background also relevant
- English language skills - fluent
- Advanced MS Excel skills with a proven aptitude to interpret customer and financial data
- Strong knowledge of finance business processes, collections policies, treatment strategies, and statutory accounting principles to ensure compliant SSC operations
- Working knowledge of core finance and specifically collections systems, ERP and related specialty functional systems, frameworks, and functionality
- Strong communication and negotiation skills
- Ability to work in a fast-moving environment with proactive approach
Benefity
Contributions to the pension / life insurance, Flexible start/end of working hours, Meal tickets / catering allowance, Holidays 5 weeks, Cafeteria, Sick days, Work mostly from home
O pozici
- Kdo hledá:
- RWS (Zaměstnavatel)
- Místo pracoviště:
- Vlněna 526/1, Brno, – Trnitá
- Typ úvazku:
- Plný úvazek
- Pracovní vztah:
- Pracovní smlouva
- Doporučené jazyky:
- EN (C1) – povinný