Demand Forecasting Program Manager (m,w,n) - Lenzing Business Services s.r.o.

Purpose of the job

The Demand Forecasting Program Manager will develop and deploy techniques to improve demand forecasting, utilising appropriate technology and driving disciplined processes to reduce bias in the forecasting process, and unlock better service for customers, better assets capacity planning, and optimum inventory planning

Main tasks & key accountabilities:

• You will use data from a range of sources (CRM systems, ERP data, marketing campaign results, market research, seasonal trends) to prepare relevant historical sales data, market trends,and customer behavior data
• You will improve forecast accuracy by breaking down data by product, region, customer segment, sales channel, etc., to identify patterns and differences in performance across segments
• You will choose or build appropriate forecasting models (e.g., time series, regression, machine learning), and use input from key departments to refine & adjust forecasts with real-world insights, and produce sales estimates for specific time periods (weekly, monthly, quarterly)
• You will share forecasts with stakeholders (executive team, finance, operations) in a clear and actionable format
• You will run multiple scenarios (best case, worst case, expected); and compare forecasts with actuals to assess accuracy, identify variances, and adjust forecasts or strategies, using accuracy metrics such as MAPE and RMSEYou will maintain forecasting software/tools (eg. Blueyonder, o9, SAP, Oracle, Anaplan, Excel, custom BI tools etc) and ensure data integrity and automation

Our expectations for this exciting role:

• You hold a degree in Engineering, Business Economics, or Data Science
• You have up to 10 years of experience in Sales Demand Forecasting in large and complex corporations
• You are fluent in English, both written and spoken
• You have strong mathematics skills; good understanding and management of statistical models; and a strong focus on process improvement
• You are familiar with the use of digital planning tools (eg. Kinaxis, SAP, o9, Blueyonder), digital buisness analytics tools such as PowerBI; and AI platforms to drive forecasting and planning practices
• You have the leadership skills to implement new processes; a clear communication style; the ability to work as part of a team; and resilience against frustration

What we can offer you:

• 25 vacation days per year
• Annual allowance of CZK 10,000 for leisure activities within the Lenzing Benefits programme
• Christmas bonus
• Pension contribution of CZK 15,600 per year
• A good work-life balance, with flexible working hours (core working hours 9:00-14:00) plus home-office days
• Subsidised on-site company restaurant, offering a choice of up to 6 meals per day
• Daily use of foreign languages with an international team
• On-site parking and bike storage
• A diverse and respectful company culture, where safety and sustainability matter