Accounts Receivable Coordinator for Collections (w/English)

We are an American company providing every kind of administrative and financial service for our European branches. We have been in Brno since 2011 and we quickly grew from the original staff of 30 employees to 300+. The corporate world and its anonymity are not for us, as we want to know the names and faces of the people around us, and that has worked well for us. We work in an international environment and we are a diverse group of people, languages and experiences.

WHAT WILL BE YOUR RESPONSIBILITIES:

• Contacting our B2B customers to ensure invoices are paid on time reducing overdue accounts receivable
• Cooperating with internal departments on resolution of customer issues that delay payments (e.g. incorrect deliveries, billing issues or price disputes) via e-mails, meetings, and conference calls
• Administration of customer accounts from an accounting perspective, including reconciliation of open items with customer’s accounts payable team, clarifying received payments, netting, processing agent commissions

WHAT IS IMPORTANT FOR US:

• You are fluent in English (B2 and higher)
• You enjoy talking to people and have great communication skills that you are able to utilize in order to drive an issue to a successful resolution
• We are not a call center however you should not be afraid of picking up a phone and making the call if it speeds up the collection process
• Experience in customer service, finance or sales department is an advantage
• We are looking for a team player who takes responsibility for their portfolio of customers, but on the other hand, is aware that team cooperation is a key element of success
• Basic knowledge of excel, especially pivot tables and VLOOKUP can make your life easier with the account administration
• Experience with SAP / GetPaid is an advantage but not a must

WHAT WE OFFER:

• Motivating salary and annual bonuses
• Equity grant (company shares)
• Meal vouchers
• Flexipass vouchers 600 CZK or Multisport Card for free
• 5 weeks of holiday, sick days, volunteering day
• Celebrate your birthday (day off)
• Flexible working hours
• Up to 50% of HO after the probation period
• Contribution to language/professional courses 5000 CZK
• ACCA courses
• Contribution to pension and life insurance
• Mobile service employee program
• Pleasant and modern working environment close to the city center
• Refreshments at the workplace for free