7. července

Coordinator Carrier Management (m/f/d)

4flow management GmbH organizační složka
Plzeňský kraj

moderní vybavení kanceláře

4flow – We are over 700 team members across 17 global locations. What started in Berlin, Germany in the year 2000 – with a team of just five people – has grown into an industry leader in supply chain optimization with offices on four continents. Our business line 4flow management utilizes innovative concepts in transportation and network management to continuously plan, optimize, and manage supply chain networks as a neutral 4PL.

4flow is continuing its successful growth around the globe. Grow with us and join the outstanding team at our office in Pilsen, Czech Republic.

What your new challenge will look like

As a member of the 4flow team, you will manage the performance of the carriers providing the transportation services to our customers.

  • Driving the performance of supply chain stakeholders (e.g., carriers, warehouses) through regular performance reviews
  • Monitoring of carrier performance based on KPIs pulled from our state-of-the-art transportation management system (iTMS)
  • Data-driven root-cause analyses for under performing carriers or repetitive service failures
  • Communicating regularly with customers about carrier performance and taking on first level escalations in your daily work
  • Taking on responsibility for the quality and performance of work for 2 to 3 assigned team members
  • Being the first point of contact for team members handling challenging situations and process deviations as well as for teams managing related processes
  • Providing onboarding trainings for new colleagues
  • Identifying and initiating continuous improvement measure

Why you belong at 4flow

  • You have 2+ years of experience in logistics (transportation) and high focus on customer service
  • You can quickly prioritize during busy periods while still communicating in a friendly and solution-oriented way
  • You are confident in using IT systems and have strong communication skills in English, French or Spanish would be beneficial
  • You feel comfortable in working with virtual and international teams
  • You are interested in the field of logistics and enjoy working in a dynamic, virtual and international environment

What we offer

Be part of an award-winning and international company that offers a vibrant corporate culture and excellent individualized training opportunities for your personal development. Some of the benefits offered are:

  • Permanent contract as well as a competitive salary package
  • Modern workplace in the center of Pilsen, Czech Republic
  • Free drinks and fruit, daily meal allowance/flatrate, weekly team breakfast and others

Benefity

Bonuses, Meal tickets / catering allowance, Educational courses, training, Refreshments on workplace, Occasional work from home, Corporate events, Individual schedules of working hours, Opportunity to work up hours

O pozici

Kdo hledá:
4flow management GmbH organizační složka (Zaměstnavatel)
Místo pracoviště:
Plzeňský kraj
Typ úvazku:
Full-time work
Délka úvazku:
Permanent
Pracovní vztah:
Employment contract
Doporučené vzdělání:
University
Doporučené jazyky:
English (Proficient), Czech (Intermediate)
Jdu odpovědět