Spa Therapist - FOUR SEASONS HOTEL PRAGUE

We are a human brand. We are a culture brand. We are Four Seasons.

Join Our Prestigious Team as Spa Therapist at Four Seasons Hotel Prague

At Four Seasons, we are more than just a luxury hotel brand – we are a family committed to excellence, culture, and unforgettable experiences.

About the role:

As Spa Therapist You provide professional treatments like massages, facials, body treatments, nails care in a sensitive and personalized manner according to established Four Seasons protocols and standards. You have exceptional customer service and the understanding of the guests’ needs is an essential part of this role due to the one-to-one nature of the role. You handle guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; meticulously respecting guest needs for privacy, take ownership of guest concerns and request and act decisively to ensure guest satisfaction when glitches occur.

What You will do:

• Possess a high level of product knowledge and relevant technical skills; intuitively recommend and effectively upsell treatments, packages and retail items in a sensitive and personalized manner.
• Have a thorough understanding of all services including benefits, indications & contraindications for each of the treatments; applying professional products safely and accurately.
• Set-up and maintain spa treatment rooms in an immaculate manner; maintain stocks of operating and guest supplies in the work areas.
• Have an outgoing personality and a can-do approach to any task – personifying luxury guest service.
• Assist in executing the day-to-day operational requirements.
• Be directly responsible for the day-to-day key processes in your area of work.

What You will bring:

• Certified for massage and beauty treatments (certification issued in the EU)
• At least 2 years of experience in a luxury spa environment.
• Outstanding communications skills and command of the English are essential; knowledge of local language is an advantage.
• Excellent communication and exceptional guest service skills
• Attention to detail, ability to multi task and prioritize.
• Guest centricity and understanding the importance of guest’s preferences.
• Flexible schedule with the ability to work all types of shifts, weekends and holidays.

What we offer:

• Competitive remuneration
• Excellent Training and Development opportunities
• Discover the world with attractive employee rates at Four Seasons Hotels worldwide
• Complimentary Employee Meals and laundry/dry cleaning
• Employee benefit cafeteria system

Why Four Seasons? At Four Seasons, you’re not just taking a job – you’re joining a family that values creativity, collaboration, and growth.

For more than 60 years, diversity, inclusion and belonging have been part of our cultural network in the Four Seasons and underline how we do business every day.

Our guests and employees come from all parts of the world so we ensure each of them are welcomed, understood and feel at home with us. Our employees are the key to our success.

FS Prague People value a culture of unique personal contribution and strive for the excellence. We value an open and transparent communication and working in psychological safe environment. We enjoy the common goal to make us always better and stronger. And we love to have fun together.

If you're ready to take your career to the next level, we’d love to meet you. Apply today and become part of the Four Seasons family!

This job requires applicants to have current work authorization in the country of Czech Republic or EU Passport.

This position is offered for an undefined period of time. Your trial period will be 3 months.