HR Process Improvement Specialist - RWS

About the role

We are looking for someone who enjoys bringing order to complex information and finding better ways to do everyday work. In this role, you’ll help improve how our HR People Services processes and manage knowledge across the globe.

You’ll work with colleagues from different HR areas (like HRIS, HRIT, and Rewards) and help us make our processes clearer, smarter, and more efficient - with a bit of help from technology, including AI.

As a HR Process Improvement Specialist, you will

• Keep knowledge accessible: Build and maintain clear and user-friendly internal knowledge bases and documentation libraries so teams can easily find what they need, when they need it.
• Make information flow better: Review how HR information is currently shared, spot gaps or bottlenecks, and introduce practical ways to simplify communication between global HR teams
• Manage SharePoint sites: Take ownership of HR SharePoint spaces - ensuring content is accurate, well-organized, and supports the daily work of HR People Services teams.
• Use technology to make a difference: Explore how AI and other new technologies can help us work smarter, such as using automated updates, or new ways of sharing information.
• Collaborate across HR functions: Partner with HRIS, HRIT, Rewards, and other HR teams to align process improvements and ensure everyone has a consistent experience.
• Support improvement projects: Work closely with the Head of Global People Services Processes to plan, coordinate, and deliver process improvement initiatives that support our wider HR strategy.
• Keep documentation clear and consistent: Develop and maintain templates, guides, and process maps that help teams follow the same standards and best practices.
• Drive continuous improvement: Regularly review how things are done, identify where we can improve, and suggest practical, sustainable solutions that make day-to-day HR work easier.

You'll be great at this role if you have

• Previous experience in HR, Business Administration, Information Management, or a similar field
• Previous experience with HR process improvement
• Strong English communication skills (written and spoken)
• Solid knowledge of Microsoft 365 tools, especially SharePoint and Teams
• Good organization skills and an eye for detail
• A proactive mindset and interest in trying new technologies
• Comfortable working both independently and with global teams

Why join us

• You’ll be part of a global HR team that values clear communication, smart solutions, and steady progress. This is a great role for someone who enjoys making processes run more smoothly and helping others work more effectively.
• We are a great team of people who are fair, open-minded, and friendly and always ready to support you as much as possible
• We have an international, English-speaking environment and pleasant offices in the Vlněna office center
• We offer Interesting challenges, training, and other internal opportunities to support your growth
• We offer comprehensive benefits package: flexible working hours, 5 weeks of vacation, 4 sick days, extra day off on your birthday, occasional work from home, meal vouchers, cafeteria plan, Multisport card, Employee Assistance Program, 5 volunteering days

Life at RWS

If you like the idea of working with smart people who are passionate about growing the value of ideas, data and content by making sure organizations are understood, then you’ll love life at RWS.
Our purpose is to unlock global understanding. This means our work fundamentally recognizes the value of every language and culture. So, we celebrate difference, we are inclusive and believe that diversity makes us strong. We want every employee to grow as an individual and excel in their career. In return, we expect all our people to live by the values that unite us: to partner, putting clients fist and winning together, to pioneer, innovating fearlessly and leading with vision and courage, to progress, aiming high and growing through actions and to deliver, owning the outcome and building trust with our colleagues and clients. RWS embraces DEI and promotes equal opportunity, we are an Equal Opportunity Employer and prohibit discrimination and harassment of any kind. RWS is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at RWS are based on business needs, job requirements and individual qualifications, without regard to race, religion, nationality, ethnicity, sex, age, disability, or sexual orientation. RWS will not tolerate discrimination based on any of these characteristics.